Measure on-time-in-full delivery by customer, carrier, and plant
When customers complain about late deliveries but OTIF differs depending on who computes it.
- Transformation
- Supply chain and operations
Industry
5 RecipesConsumer goods
Trade promotion, product hierarchies and the baseline problem: measuring a lift means agreeing what would have happened anyway.
Build something that is not there yet 5
Conform product and SKU hierarchies across systems
When category roll-ups never agree because the ERP, the e-commerce platform and the marketing catalog each keep their own hierarchy.
- Transformation
Attribute conversions to touchpoints under several models side by side
When marketing and sales each have a spreadsheet proving their own channel drove the same revenue.
- Transformation
- Revenue operations
Normalize multi-currency amounts to a reporting currency with as-of rates
When reports mix currencies because each source system stored whatever rate it had on hand.
- Transformation
Measure trade-promotion lift against an explicit baseline
When trade spend is the second-largest cost line and nobody can say what any promotion actually paid back.
- Transformation
- Consumer goods