Legal
Privacy policy
How Accelerate Data handles personal data collected through this site.
Version 1.0 · Effective 1 August 2026
1. Who we are
Accelerate Data Pte. Ltd. (UEN 202551619M) is the organisation responsible for the personal data described in this policy. We are a company incorporated in Singapore. Our registered office is 68 Circular Road, #02-01, Singapore 049422.
In this policy, "we", "us", and "our" mean Accelerate Data Pte. Ltd. "You" means a visitor to our website or a user of the Vibedata sandbox.
We handle personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the "PDPA").
How to reach us about personal data
Email: hello@acceleratedata.ai
Post: Data Protection Officer, Accelerate Data Pte. Ltd., 68 Circular Road,
#02-01, Singapore 049422
A Data Protection Officer has been designated under PDPA section 11(3). We publish the role rather than an individual's name, so the contact stays valid as the holder changes. Write to the Data Protection Officer at the address above and it will reach the right person.
2. What this policy covers
This policy covers:
- our website at
getvibedata.ai, including the blog and all forms on it; - the Vibedata sandbox, our shared evaluation environment; and
- email and other correspondence between you and us.
This policy does not cover customer production deployments of Vibedata. Vibedata runs in the customer's own tenant. In those deployments the customer is responsible for the personal data in their own systems, and the terms of their agreement with us apply instead of this policy.
Your use of the sandbox is also governed by the sandbox terms of use. If those terms and this policy disagree about personal data, this policy applies.
3. What personal data we collect
3.1 Your sandbox access request
When you request sandbox access, we collect:
| What | Required? |
|---|---|
| First name and last name | Required |
| Work email address | Required |
| GitHub username | Required |
| What you want to try in the sandbox (free text) | Required |
| The data platform you run today | Required |
| Company | Optional |
| Job title | Optional |
| Tools in your stack today | Optional |
| Size of your data team | Optional |
| How you heard about us | Optional |
We also record the date and time of your request, the status of your request, and the date you were last active in the sandbox.
We do not ask for a phone number. We do not ask for a password or any other credential. GitHub is the identity we use for sandbox access.
3.2 Your consent choices
We record which consent boxes you ticked, and when. There are two, and they are separate:
- acceptance of the sandbox terms of use, which is required to request access;
- consent to product and community updates by email, which is optional and is never pre-ticked.
3.3 Website analytics and cookies
Our website runs on Vercel. It sets no cookies. We run no advertising tag, and no CAPTCHA. Vercel processes website performance and analytics data on our behalf.
We measure how fast the site loads, using Vercel Speed Insights. With each measurement it records:
- the route and page address you loaded;
- your browser, device type, device operating system, and connection speed;
- the country your request came from, as a two-letter country code;
- the page-load performance figures themselves, and the time they arrived.
These measurements are anonymous. They are not tied to your IP address, they set no identifier in your browser, and they cannot be joined together into a browsing session across pages.
We also use Vercel Web Analytics to count visits and page views. It records which pages you read, which page or site referred you, the country and city your request came from, and your device type, operating system, and browser. Each record also includes the time, the page's route, filtered query parameters from the page address, and the operating system, browser, and analytics script versions.
Web Analytics identifies a visitor using a hash of the incoming request. Vercel discards this identifier after 24 hours. It uses no cookies and cannot follow you across websites or apps.
Separately, Vercel processes your IP address in the course of serving the page to you and protecting the site, as any web host does.
Section 12 explains cookies.
3.4 Your use of the sandbox
While you use the sandbox we collect operational data, including sign-in records, session activity, and execution traces of the work the agents do in your session. We use this to run the environment, keep it secure, support you, and understand which parts of the product work.
3.5 Correspondence
If you email us, or we email you about your access request, we keep that correspondence and the email address it came from.
3.6 Information from other sources
We do not add to what you give us. We use no business database, no data broker, and no email-enrichment service, so the only company information we hold about you is the company information you typed in yourself.
3.7 What you put into the sandbox
The sandbox terms tell you not to put personal data into the sandbox. If you do so anyway, we hold it, and we cannot always separate it from the rest of the environment. In that situation:
- you remain responsible for that personal data under the data protection law that applies to you;
- we process it only to operate the sandbox;
- we may delete it at any time, without notice; and
- you should tell us immediately at hello@acceleratedata.ai so we can remove it from the live environment. Copies may persist for a period in backups, logs, and telemetry, and we cannot guarantee complete or immediate erasure.
4. Why we collect it
We collect personal data for these purposes, and no others:
| Purpose | Data used |
|---|---|
| To review your access request and decide whether to grant it | Section 3.1 |
| To provision and administer your sandbox access | Name, email, GitHub username |
| To write the starting-path guidance we send you | Your free-text answer, your data platform, your tooling |
| To contact you about your access, the sandbox, or changes to our terms | Name, email |
| To keep the sandbox and the website secure and working correctly | Section 3.4, and the request data our host processes under section 3.3 |
| To understand which content brings people to us | Section 3.3 |
| To send you product and community updates, if you asked for them | Name, email |
| To improve our products and services | Section 3.4, and section 3.1 in aggregate |
For the last purpose, we prefer not to use your personal data at all. Where product improvement can be done with aggregated or anonymised data, that is what we use.
Where improving the product genuinely requires personal data we already hold, and the conditions in Part 5 of the First Schedule to the PDPA are met — in particular that the purpose cannot reasonably be achieved without identifiable data, and that a reasonable person would consider the use appropriate — we rely on the business improvement purposes in that Part. Where those conditions are not met, we rely on your consent instead. We do not use this basis to make decisions that affect you.
We do not sell your personal data. We do not share it with anyone for their own marketing.
5. Consent, and how to withdraw it
We collect most of this data because you gave it to us and consented when you submitted the form. Where we rely on an exception in the PDPA rather than on your consent, this policy says so.
You can withdraw your consent at any time. Email hello@acceleratedata.ai and tell us what you want to withdraw. We will act on it within a reasonable period and confirm when it is done.
Please understand the consequence before you withdraw. We need your name, email address, and GitHub username to run your sandbox access. If you withdraw consent to those, your sandbox access will end. Withdrawing consent to marketing email has no effect on your access.
Withdrawing consent does not make our earlier use of your data unlawful, and it does not require us to delete records we are required to keep by law.
6. Marketing email
Product and community updates are separate from your sandbox access.
- The consent box is optional and unticked. We never pre-tick it.
- Your access request is not judged on whether you ticked it.
- Every marketing email carries an unsubscribe link. It works immediately.
- You can also unsubscribe by emailing hello@acceleratedata.ai.
Email about your access request, your sandbox account, or a change to our terms is service email, not marketing. You cannot unsubscribe from it while you hold sandbox access, because we need a way to reach you.
We do not collect phone numbers and we do not make marketing calls or send marketing text messages, so the Do Not Call provisions of the PDPA do not arise.
7. Who else handles your data
We use a small number of service providers. They act on our instructions and only for the purposes in section 4.
| Provider | What it does | What it receives |
|---|---|---|
| Vercel | Hosts and serves this website, measures how fast it loads, and counts visits and page views | Everything in section 3.3 |
| GitHub | The identity we grant sandbox access to | Your GitHub username. We never receive your GitHub password. We may look at the public profile for the username you give us, to confirm it exists. |
| Microsoft Azure | Runs the sandbox | Everything in section 3.4 and 3.7. The sandbox runs in Azure's Singapore region, though not every supporting component is necessarily located there. |
| AI model provider | Powers the agents in the sandbox | Content from your sandbox session, including what you type to the agents and what they generate. We contract with these providers on commercial terms that bar them from training their models on that content, and require deletion within 30 days. Processing is outside Singapore. We describe the providers generically rather than naming them, because which model handles a given step changes. If you need the current list for a security review, ask us at hello@acceleratedata.ai. |
The forms on this website are not wired to any system yet. Each one says so on the page, and none of them submits anything. Until they are wired, what you send us reaches us as email and we hold it there. When we connect a form to a system that stores what you send, we will name that provider in this table before it receives anything.
We may also disclose personal data where the law requires it, where a regulator or court directs it, or to establish or defend a legal claim.
If we sell or transfer our business, personal data may transfer with it. We will tell you if that happens and this policy will continue to apply until we publish a replacement.
8. Where we hold your data, and transfers out of Singapore
The sandbox runs in Microsoft Azure's Singapore region. Not every supporting component is necessarily located there.
Your personal data does leave Singapore. Vercel and GitHub are established in the United States, and Vercel serves this website from whichever of its locations is nearest to you. The AI model providers our agents call may process content outside Singapore. So while the sandbox itself is Singapore-hosted, the systems around it are not.
Where we transfer your personal data outside Singapore, we take steps to ensure it receives a standard of protection at least comparable to the PDPA, as section 26 of the PDPA and regulation 10 of the Personal Data Protection Regulations 2021 require.
For Vercel and GitHub we rely on those providers' standard data processing terms, which bind them to a comparable standard.
For our cloud host and the AI model providers our agents call, we are completing the equivalent contractual review. Until it is complete, we describe that work honestly here rather than claiming it is done.
Training. Content from a sandbox session is sent to third-party AI model providers so the agents can run. We use those providers under commercial API terms that prohibit them from training their models on that content, and under which content is deleted within 30 days. That is a contractual commitment, not a setting we rely on.
This does not make the sandbox a safe place for confidential material. It is a shared environment, other users may be able to see what you put in, and processing happens outside Singapore. The sandbox terms still tell you to treat anything you put in as published, and you must not put production or personal data into it.
9. How long we keep it
We keep personal data only for as long as we need it for the purposes in section 4, or for as long as the law requires.
| What | How long |
|---|---|
| Sandbox access request and account records | While your access is active, plus 24 months |
| Sandbox operational telemetry | While your access is active, plus 24 months |
| Website performance measurements | 24 months |
| Email correspondence | 24 months |
| Marketing subscription records | Until you unsubscribe, plus a record of the unsubscribe so we do not email you again |
| Backups | Deleted on the same schedule as the systems they belong to, within the 24-month window |
After those periods we delete the data or anonymise it so it can no longer identify you.
Sandbox access has no fixed end date. That does not mean we keep your data forever. If your access is withdrawn or you stop using the sandbox, the retention periods above start running.
10. How we protect it, and what we do if something goes wrong
We take reasonable steps to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, and disposal, as section 24 of the PDPA requires. Those steps include access controls on our systems, encryption in transit, and limiting access to the people who need it.
The sandbox is a shared environment. Content you put into it may be visible to our staff and, depending on configuration, to other users. This is why the sandbox terms tell you not to put personal data or production data into it. Treat everything you put into the sandbox as non-confidential.
If there is a data breach. We will assess any suspected breach as soon as practicable. Where a breach is notifiable under Part 6A of the PDPA — because it is likely to cause significant harm to affected individuals, or is of significant scale — we will notify the Personal Data Protection Commission, and we will notify affected individuals where the law requires us to. We notify the Commission within the statutory deadline, which is no later than 3 calendar days after we determine that a breach is notifiable.
We will tell you by email at the address in your access request.
11. Your rights
Under the PDPA you can ask us to:
Give you access. You can ask what personal data we hold about you, and how we have used or disclosed it in the past year.
Correct it. If something we hold is wrong or incomplete, you can ask us to correct it. We will correct it unless we are satisfied on reasonable grounds that the correction should not be made, and we will tell you either way.
Stop using it. You can withdraw your consent as described in section 5.
How to ask. Email hello@acceleratedata.ai with what you want. Put "Data request" in the subject line. We may need to confirm who you are before we act, so that we do not disclose your data to someone else.
How long we take. We will respond as soon as reasonably possible. If we cannot respond within 30 days, we will tell you within those 30 days when we will respond.
Cost. We do not charge for a correction request or for withdrawing consent. We do not normally charge for an access request. If a request is unusually large or repetitive we may charge a reasonable fee, and we will tell you the amount and get your agreement before we do any work.
Limits. The PDPA allows us to refuse some requests — for example where giving access would reveal someone else's personal data, or would reveal confidential commercial information. If we refuse, we will tell you why.
If you are not satisfied. Write to us first at hello@acceleratedata.ai and
tell us what is wrong. If we cannot resolve it, you can complain to the
Personal Data Protection Commission of Singapore at pdpc.gov.sg.
12. Cookies
A cookie is a small file a website stores in your browser. This website stores none.
There is no cookie banner here because there is nothing to consent to. The performance measurements in section 3.3 use no cookie and no other identifier in your browser, so they cannot recognise you as a returning visitor.
We do not use advertising cookies and we do not run retargeting.
If we ever add a cookie, we will list it here and ask for your consent before setting it, unless it is strictly necessary to make the site work.
13. If you are in the European Union or the United Kingdom
We are a Singapore company and the PDPA is the law we work to. The EU General Data Protection Regulation and the UK GDPR can still apply to us where we offer the sandbox to people in those territories or monitor their behaviour on our website.
Where the GDPR applies to you, in practice this means:
- Our legal bases. We rely on your consent for marketing email and for non-essential cookies, on the performance of a contract to provision and run your sandbox access, and on our legitimate interests in securing our systems, understanding which content works, and improving our product. You can object to processing based on legitimate interests.
- Extra rights. As well as access and correction, you can ask us to erase your data, restrict how we use it, or send you a portable copy. You can object to processing and withdraw consent at any time.
- How to use them. The same route as section 11: hello@acceleratedata.ai. The GDPR deadline is one month, and we work to whichever deadline is shorter.
- Complaints. You can complain to the data protection authority in your country, as well as to us.
- Transfers. Your data will be transferred to and stored outside the EEA and the UK. See section 8.
14. Age
The sandbox and this website are for people working in a professional capacity. You must be at least 18 years old to request sandbox access. We do not knowingly collect personal data from children. If you believe a child has given us personal data, tell us at hello@acceleratedata.ai and we will delete it.
15. Changes to this policy
We may update this policy. Each version carries a version number and an effective date at the top of this page.
If we make a material change — for example a new purpose, a new category of data, or a new provider that receives your data — we will email the address in your access request at least 14 days before the change takes effect.
Changes that are not material take effect when we publish them.
16. Contact
Questions, requests, or complaints about personal data:
Email: hello@acceleratedata.ai
Post: Data Protection Officer, Accelerate Data Pte. Ltd., 68 Circular Road,
#02-01, Singapore 049422
